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Trent in action at the SMB Phone Response Point session
SMB Phone presentation at IT EXPO Response Point Solutions session
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What a Girl Needs
According to Marta (a kick-butt MS Response Point engineer) these designer half gloves are now part of the dress code for any self-respecting lady at Microsoft. I thought she was just a bit chilled...
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Response Point Service Pack 2 – Technical Resources
Rex has posted a great list of technical resources for Service Pack 2, this is a must-read if you plan on running SP2 (recommended). Download Response Point SP 2 here.
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Vancouver Small Business Server User Group – Response Point
Join Erik Lagerway and Trent Johnsen, co-founder/executives of SMB Phone to see how Microsoft Response Point is changing small business communications and what it means for you and your customers. SMB...
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Response Point Rapid Turn Around
First off let me just say that this team continues to blow me away. They listen and respond, go figure! Yesterday the RP team addressed some concerns over loosing “barge-in” in the latest Service Pack...
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Google Voice vs. Response Point with ITSP
VS I will admit, this is a bit of a silly comparison but the truth is that I have had a few customers (and some analysts) asking for some clarification on the new Google Voice offer and how it may...
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Skype for SIP, it's about time!
+ Back in 2004 I wrote a post relating to the VON Canada Panel I sat on with Niklas Zennstrom. It was an interesting debate on open standards (SIP in this case) and closed networks, specifically...
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Response Point VPNs and Remote Workers
I wrote an article over at the SMB Phone blog on Response Point VPNs and remote workers. If you are having some issues with VPNs and Response Point this might help.
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How much bandwidth do I need for Response Point? G.711 vs. G.729
G.711 is the default audio CODEC for most Response Point phones and requires approximately 90Kbps bandwidth upstream (your voice going out) and 90Kbps bandwidth downstream (your caller’s voice coming...
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Response Point Deserves Better
Disconcerting News It’s only a few months after Microsoft finally put its Response Point (RP) System in the spotlight with the release of SP2 and John Frederiksen’s keynote speech at ITEXPO East in...
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